Job Description

DESCRIPTION

Amazon is seeking an intuitive, high-judgment, self-motivated, and creative communications professional to join our Operations Internal Communications (OIC) team.

As an Internal Communications Specialist, you’ll help manage strategic and tactical internal communications across our North America Operations network. From creating employee-facing communications about critical policies and changes to identifying positive storytelling opportunities, you will be a key partner to project teams and executives within the business.

The ideal candidate must be a team player, able to act independently, have exemplary writing skills, a proactive work ethic, and a talent for developing creative approaches to difficult communications challenges.

This role can be based in Seattle, WA or Nashville, TN with an ability to travel occasionally to other Amazon sites across North America.

Key job responsibilities
• Develop strategic and innovative internal communication plans to include writing, reviewing, and managing business-specific updates, leadership messaging, and ad hoc communications
• Coordinate the delivery of content across internal channels
• Oversee the strategic editorial calendar and capture team metrics for reporting to key internal stakeholders and informing forward-looking communications strategies
• Proactively build trust and maintain solid, cross-functional relationships with key internal stakeholders – from Operations associates to executive leaders
• Manage complex, fast-moving, and unexpected communications challenges with an ability to look around corners for risk
• Be the employee experience advocate, representing and protecting this through all strategies and decision-making
• Manage and support crisis communications on a rotating basis, a one-week rotation 1-3 times per year providing 24/7 on-call support for the North America crisis communications team
• Roll up sleeves and get work done, even when at times it’s outside the scope of the job

About the team
Amazon Operations Internal Communications (OIC) is on the front lines of creating content to inform, engage, and inspire our thousands of Operations employees around the world. We are strategic thinkers; impactful storytellers and writers; communications consultants, crisis and risk managers, and brand ambassadors focused on delivering communications that build the Amazon reputation from the inside out.

BASIC QUALIFICATIONS

- 5+ years of recent professional communications or public relations experience
- Bachelor's degree in communications, public relations, or a related field

Job Tags

Full time,

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